Privacy & Copyright

VIT Privacy Policy
VIT has adopted the "National Privacy Principles" as our policy on all methods of contact available to you with us.

Why do we collect information?

VIT will collect personal information in the process of conducting our business. That personal information may be obtained directly from you, via another contact in your organization if you are a corporate customer, or through a third party who we believe has informed you that your details may be provided to us. VIT will only store your personal details if they are relevant to your organization conducting business with us. We do not normally obtain or store information that is deemed by the Privacy Act to be "Sensitive Information".

We store personal information to ensure that we can maintain contact with our customers and suppliers. This contact may be verbal, electronic or written. The reason for the contact may be to inform, request assistance or to maintain a relationship.

When do we use your information?

The information we collect will only be that which is necessary for the conduct of our business and our relationship with you or your company.
Information gathered by us in one instance may be used in another instance unless you expressly requested that we do not. However, we will only use the information, which we receive about you for the purpose of doing business with your organization or in connection with that purpose.

How do we collect the information?

Where practical, we will only collect information directly from you. If we collect it from another source, we will do what is reasonably possible to inform you that we have collected the information.

How do we store your personal information?

Your information is held either in paper-based records or in electronic form in our databases. We take proper precautions to ensure the security of that information.
If your information is no longer needed, we will either delete it from our systems or de-identify it, so that it cannot be attributed to you personally. if you pay fees to us using a credit card, details of that credit card are only retained for the purpose of that particular transaction.

To whom will we disclose your information?

We do not normally disclose your personal information to anyone. If we intend to do so, we will contact you before we do obtain your written information. We do not disclose credit card details to anyone.

How can you check the information we hold?

We will take all reasonable steps to ensure that the information we hold is accurate, and we will put into effect any changes that you ask for.
If you wish to view the personal information that we have stored please e-mail, fax or write to our Privacy Officer. We will allow your personal information ONLY to be extracted and made available for viewing by you at a VIT office (Note: This will not include any passwords or security relevant information). We will not mail or e-mail your personal information document to you but we will notify you in a timely manner when it is available for viewing at our office.

What about our web site?

If through a channel of contact you are forwarded to another site or organization VIT is not responsible for the privacy practices or content of that site or organization. Any activity while you are at our web site may be monitored.
More information on privacy legislation is available from the Federal Privacy Commissioner at www.privacy.gov.au.

Can I get more information about my personal information?

You can contact us at any of the following:

email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Facsimile: 03 9670 7849

Post to:
VIT, Level 14, 123 Queen Street
Melbourne, Victoria 3000, Australia

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© 2009 is held by Vic Group Pty Ltd trading as Kitchensat413
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